Customer Service

Customer Support

1.1 Customer Inquiries

Inquiries can be submitted via email.
If you contact us by email, we will respond as quickly as possible.

1.2 Contact Information

Email: support@shopking.com

Frequently Asked Questions (FAQ)

2.1 Order Confirmation

A confirmation email will be sent once your order is completed.
If you do not receive the email, please contact our customer support center.

2.2 Tracking Your Order

You can track your shipment using the tracking number provided after dispatch.
If you have not received your tracking information, please contact us for assistance.

2.3 Returns and Exchanges

Returns and exchange requests can be made within 30 days of receiving the product.
Please refer to our returns and exchanges policy for more details.

Feedback and Suggestions

3.1 Customer Feedback

Your feedback is valuable to us and helps improve our service.
Please feel free to reach out to our customer support center with any feedback or suggestions.

3.2 How to Submit Feedback

Feedback and suggestions can be submitted via email.
We appreciate your input and will use it to enhance our services.

3.3 Anonymity Assurance

If you wish to submit feedback anonymously, we will respect your anonymity.
However, providing contact information ma