Privacy Policy

1. General Information

1.1 This Privacy Policy defines the personal information protection practices of Shopking (hereafter referred to as "the Site").

1.2 By accessing or making a purchase on this Site, customers are deemed to have agreed to this policy.

1.3 The Site reserves the right to modify this policy as needed, and the revised policy will apply immediately upon posting on the Site.

2. Order and Payment

2.1 All orders are subject to changes in stock availability and pricing.

2.2 Payments can be made using credit cards, debit cards, online transfers, and other methods provided by the Site.

2.3 The payment information provided by customers is processed securely, and the Site is not responsible for issues that occur during the payment process.

3. Shipping

For details, please refer to the Shipping Policy.

4. Refunds and Exchanges

For details, please refer to the Refund and Exchange Policy.

5. Product Information

5.1 All product information displayed on the Site is provided as accurately as possible.

5.2 Colors, sizes, and materials may vary slightly depending on screen settings and resolution.

5.3 The Site is not responsible for inaccuracies in product descriptions but will endeavor to resolve any issues raised by customers.

6. Privacy Protection

6.1 Customer personal information is protected in accordance with applicable laws.

6.2 Collected personal data is used only for product purchases and services and is not shared with third parties without customer consent.

6.3 The Site uses SSL encryption and other security measures to protect customer data.

7. Customer Obligations

7.1 Customers must ensure that all information provided is accurate and truthful.

7.2 If a customer violates this policy or engages in illegal activities, the Site may restrict access or take legal action.

8. Intellectual Property

8.1 All content on the Site (text, images, logos, designs, etc.) is the property of Shopking and protected by intellectual property laws.

8.2 Customers may not copy, distribute, modify, or use the content for commercial purposes without prior permission.

9. Limitation of Liability

9.1 The Site is not liable for service interruptions or delivery delays caused by force majeure, natural disasters, or system failures.

9.2 The Site is not responsible for damages arising from improper use or maintenance of products by customers.

10. Customer Support

10.1 Customers with inquiries related to the use of the Site should contact the customer support team.

10.2 Customer support contact information: Email: support@shopking.com

11. Dispute Resolution

11.1 Any disputes arising from this policy will be governed by the laws of Canada, and the competent court will be the Vancouver Local Court.

12. Miscellaneous

12.1 Matters not specified in this policy will be governed by relevant laws and general commercial practices.

This agreement will be effective from September 30, 2024.