Terms & Conditions

1. General Conditions

1.1 These terms and conditions define the rules and regulations for using Shopking (hereinafter "the Site").

1.2 By accessing or purchasing from the Site, customers are deemed to have agreed to these terms.

1.3 The Site reserves the right to modify these terms when necessary, and the revised terms will take effect immediately upon being posted on the Site.

2. Orders and Payment

2.1 All orders are subject to availability and price changes.

2.2 Payments can be made via credit card, debit card, online transfers, and other available methods provided by the Site.

2.3 Payment information provided by the customer will be securely processed, and the Site is not responsible for issues arising during the payment process.

3. Shipping

3.1 Shipping times may vary depending on product availability and the shipping destination.

3.2 Estimated delivery times are indicated during the order process. In the event of unexpected delays, customers will be informed.

3.3 For international shipping, customs duties and taxes are the responsibility of the customer and are not eligible for refund or exchange.

4. Refunds and Exchanges

4.1 If the product is defective, customers may request a refund or exchange within 30 days of receiving the product.

4.2 Refund requests due to change of mind must be made within 30 days of receiving the product, provided it is unused and the packaging is intact.

4.3 Certain products may have restrictions on refunds and exchanges, which will be specified on the product page.

4.4 The process for refunds and exchanges will be handled through customer service, and associated shipping costs may be borne by the customer.

5. Product Information

5.1 All product information displayed on the Site is provided as accurately as possible.

5.2 Colors, sizes, and materials may vary slightly due to screen settings and resolution.

5.3 The Site is not responsible for inaccuracies in product descriptions, but will make efforts to resolve any issues raised by customers.

6. Privacy Policy

6.1 Customer personal information is protected under applicable laws.

6.2 Personal data collected will only be used for product purchases and services, and will not be shared with third parties without customer consent.

6.3 The Site uses SSL encryption and other security measures to safeguard customer data.

7. Customer Obligations

7.1 Customers must ensure that all information provided is accurate and truthful.

7.2 If customers violate these terms or engage in unlawful activities, the Site may restrict their access or pursue legal actions.

8. Intellectual Property

8.1 All content on the Site (text, images, logos, designs, etc.) is the property of Shopking and is protected by intellectual property laws.

8.2 Customers may not copy, distribute, modify, or use the content for commercial purposes without prior permission.

9. Limitation of Liability

9.1 The Site is not responsible for service interruptions or delivery delays caused by force majeure, natural disasters, or system failures.

9.2 The Site is not liable for damages caused by improper use or maintenance of products by the customer.

10. Customer Support

10.1 For inquiries related to the use of the Site, customers are encouraged to contact customer support.

10.2 Customer Support Contact Information:

• Email: support@shopking.com

11. Dispute Resolution

11.1 Any disputes arising from these terms will be governed by the laws of Canada, with the competent court being the Vancouver District Court.

12. Miscellaneous

12.1 Matters not specified in these terms will follow applicable laws and general business practices.

This agreement is effective as of September 30, 2024.